Terms and Conditions

1. Acceptance of Terms

By using our website and services, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement. If you disagree with any part of these terms, please do not use our website.

2. Product Information and Pricing

We strive to provide accurate product descriptions, images, and prices. However, slight variations may occur, especially in hand-crafted or personalised items. Prices and availability of products are subject to change without notice. DESI COMPANY reserves the right to modify or discontinue any product at any time.

3. Orders and Payment

All orders placed through our website are subject to acceptance and availability. DESI COMPANY reserves the right to refuse or cancel orders for any reason, including errors in product pricing or availability. Payment must be made in full at the time of placing an order. We accept major credit cards, debit cards, and other payment methods as displayed at checkout.​

4. Custom Orders and Personalization

Custom or personalised orders (e.g., items with company logos and employee names) are non-refundable and non-returnable except in cases of damage or defect. Please verify all details before confirming custom orders, as changes may not be possible once production begins.​

5. Intellectual Property

All content on the DESI COMPANY website, including logos, images, text, graphics, and designs, is the intellectual property of DESI COMPANY and is protected by copyright, trademark, and other intellectual property laws. The unauthorised use or reproduction of any content is prohibited.