Contact Us

Get In Touch

Please enable JavaScript in your browser to complete this form.
Name

Email us

info@desicom.in

Follow us

FAQs

How can I place an order?

   You can easily place an order through our website by selecting the products you wish to purchase, adding them to your cart, and proceeding to checkout. We accept secure payments through Razorpay, which supports multiple payment methods like credit/debit cards, UPI, and net banking.

What are the accepted payment methods?

We accept all major payment methods through Razorpay, including credit cards, debit cards, UPI, net banking, and popular mobile wallets. Your payment is 100% secure with us.

How long does delivery take?

Our standard delivery time is between 7-10 business days. Once your order is shipped, you will receive a tracking number to monitor your package.

Do you offer returns or exchanges?

   Unfortunately, we do not accept returns or exchanges as our products are customized and crafted with care. However, if there is any issue with your order, such as damage during shipping, please contact our support team within 24 hours of delivery.

Can I customize my order?

   Yes, we specialize in customization! For corporate orders or personal gifts, we can add your company logo, employee names, or personalized messages to the product packaging. Reach out to us for more details on bulk or customized orders.

How will I know if my order is confirmed?

Once you’ve placed your order, you will receive a confirmation email with your order details. If you don’t receive it, please check your spam folder or contact our support team for assistance.

What should I do if my order is damaged during shipping?

   If your order arrives damaged, please notify us within 24 hours of delivery by sending an email with photos of the damaged item and the packaging. We will review the issue and provide a resolution.

Do you ship internationally?

   Currently, we only ship within India. Stay tuned as we plan to expand our shipping options in the future!

How can I track my order?

Once your order is dispatched, you will receive an email with a tracking number. You can use this number to track your order through our delivery partner's website.

Do you offer discounts for bulk orders?

   Yes, we offer special pricing for bulk and corporate orders. For more details, please contact our sales team at [email address] or fill out the inquiry form on our website.